Frequently Asked Questions

Do I need reservations for winter tours?

Yes, you need to reserve your spot on a winter tour. We do not accept walk-ups. You can book your tour here. If you want to join your company for a tour, but do not want to participate in the actual dog sled ride, please book your “Companion tour” here.

Do I get to pet the dogs?

Of course! Although our dogs get lots of attention on the daily, they will always welcome even more. If you are accompanying children, please double check with your guide before you approach dogs as some dogs are more gentle about their love than others.

Do you have suggestions for what kind of clothing to wear on a winter tour?

Yes, check out our blog post What Do I Wear for an Alaskan Dog Sled Tour? There you will find detailed information about what you’ll need for your winter tour at Trail Breaker Kennel. We do have some winter gear to borrow at Trail Breaker Kennel, but the better prepared you are with your own gear, the better.

Guests must remember to bring their own winter gear, boots, hat, neck covering, and gloves. Alaskan weather can be unpredictable and cold! We highly recommend bringing the following items to keep you comfortable and warm throughout your tour.

  • Warm base layers that fit snuggly, such as wool socks, long underwear, and a long sleeve shirt
  • Mid-layers for insulation such as sweatpants, fleece pullovers, and sweaters.
  • Outer layers that act as a wind barrier and a heat trap. We suggest a winter coat and snow pants.
  • You will also want winter boots, gloves, hats, and a neck gator or balaclava to keep you extra warm.

If guests are questioning what to bring, we suggest bringing more warm weather clothes than less. The entirety of this experience takes place outside and we do not want you getting cold.

Do you guys provide winter gear?

We recommend coming properly dressed for the tour, however we do provide extra winter gear for guests if/as needed.
If you want to come prepared for your dog sled ride, be sure to check out our blog post What Do I Wear for an Alaskan Dog Sled Tour? . before your visit to make sure you’re dressed properly for your winter Alaskan adventure.

What if I need to cancel or modify my tour?

You can easily cancel or modify your tour up to 24 hours before your tour date. You can cancel your tour by clicking the “Cancel booking” link in your confirmation email, emailing us at tours@trailbreakerkennel.com or calling us at 907-347-7274.
If you need to cancel your tour, we ask that you do so as soon as possible. If cancelled 24 hours before your tour, you will receive a full refund. If cancelled within 24 hours of your tour, you will receive a 50% refund. Tours that are not cancelled will be charged the full amount.

Are there age restrictions for your winter tours?

Yes, due to safety concerns, guests who participate in our Dog Sled Ride must be at least 4 years old (and any guest 4-6 years old must be accompanied by an adult during the ride).

Is there a weight restriction for your winter tours?

Yes. Due to the safety of our dogs and the comfort of our guests we ask that any guest that weighs more than 250lbs (113kg) book two seats. If you are traveling with other guest(s) – please contact us via Email or phone (907-347-7274) and we will do our best to help make arrangements so that you can still experience the ride together.

Is transportation to the kennel included in your winter tours?

No, we do not provide transportation to the kennel. Guests must make their way to and from the kennel on their own. If you are in need of transportation, we suggest using one of the taxi services in Fairbanks. For a list of the taxis in Fairbanks, click here.

Do tour guides accept tips?

Our guides do accept tips, and they are greatly appreciated. Tipping is left up to the individual, but as a general practice, 15-20% of the tour cost is the common gratuity in Fairbanks. You can find our guide’s venmo/paypal information here.

Is there parking at the kennel?

Yes, parking is available by our Winter Tour Office for those guests who have their own car. When you arrive on property, follow the signs to our parking area. One of our guides will meet you at the Winter Tour Office/Gift Shop to start your tour.

Do you operate tours in all types of weather?

In very rare occasions, there may be a time when we need to cancel a tour due to the extreme temperature (colder than -25F/-31C). If we cancel, you will be given a choice to reschedule your tour or receive a full refund. Additionally, if the weather becomes a problem during your tour, our mushers reserve the right to shorten your tour.

Where is the kennel located?

We are located in Fairbanks, Alaska. If you have booked a winter tour, you will receive a confirmation email with detailed instructions on how to get yourself to the kennel. The kennel is located on private property, so we ask that only those who have a confirmed tour make their way to the kennel.

What if I have mobility issues, can I still participate in your winter tours?

We work to provide everyone with a great experience, no matter their level of mobility. However, our winter activities require guests to do minimal walking through snow around our kennel. We have a ramp for accessibility to our tour Winter Tour Office/Gift Shop.
For guests participating in a dog sled ride, they will need to be able to seat themselves in a sled close to the ground. Our mushers will be there to help, but if you, or anyone in your party has concerns about mobility please email us at tours@trailbreakerkennel.com or give us a call at 907-347-7274. We will be happy to chat with you and work out a way for you to get the most out of your visit.

Do you have a restroom available for guests?

Yes, we have a restroom available for our guests with reservations.

My friends are booking a dog sled ride, and I would love to join but not interested in the actual ride. Can I come?

Yes. If your friend(s) booked a ride, you can book a “Companion Tour” for $20/person. This way, you can still learn all about dog mushing from our guides, but instead of the actual ride you will stay back at our Winter Tour Office.